Privacy Policy

We keep our privacy policy under regular review; it was last updated: August 2025.

Thinventory is committed to protecting your privacy. Data Protection Legislation* governs the handling of all personal data by Thinventory. Thinventory is entirely committed to complying with Data Protection Legislation in order to protect the personal privacy of all individuals whose data we hold. This privacy policy explains what personal data Thinventory collects from you, through our interactions with you and through our products, and how we use, disclose and store that data.

Data Controller

The data controller of our website (and our related services) is Thinventory Holdings Limited whose registered office is: Floor 7, The Future Works, Brunel Way, Slough, SL1 1FQ, UK.

Our company registration number is 4130988. Our nominated Data Protection Representative dealing with data protection issues is Robin Minto, Chief Technical Officer.

Collection of personal information

Personal information is data that can be used to identify or contact a single person.

What personal information we collect

Name
Email address
Phone number
Job title
Business address

How we collect personal information

In the course of providing our services, our business users and partners may supply us with personal data relating to their employees, contractors, or other authorised users.

In these cases:

Our customer/partner is the data controller, and
Thinventory Holdings Limited is the data processor acting on their behalf.

We process such data solely to provide our services as instructed by the data controller, and only for the purposes outlined in our contract with them. We do not use this data for our own purposes (such as marketing).

We necessarily obtain some usage data by recording how users interact with us, by, for example, using technologies like cookies, and receiving error reports or usage data from software running on your device.

Automated technologies or interactions. If you interact with our website, we may automatically collect technical data about your equipment, browsing actions and patterns.

Third parties or publicly available sources. We may receive personal data about you from various third parties and public sources including:

A) analytics providers [such as Google];

B) advertising networks based inside and outside the EU; and

C) opt-in data sources, such as:

Identity and contact data from data brokers (eg LinkedIn) or aggregators (eg ZoomInfo)
Identity and contact data from publicly availably sources such as Companies House and equivalent international registries and the UK Electoral Register.

How We Use Personal Data

We will only use the personal information you provide to us for the following purposes:

To operate effectively and perform any contractual obligations
Where it is necessary for our legitimate business interests and your interests and fundamental rights do not override these interests
Notifying prospective customers and partners (who have opted in to receive such information) of information relating to our products and services

Storage of Personal Information

Personal data collected by us will be evaluated periodically to determine whether we should continue to hold it, where you are a customer or partner we will either delete or return data (as agreed) when we (or you, in the case of partners) cease to provide services.

Disclosure of Personal Information

We may share your personal data with the relevant personnel within Thinventory to deal with your enquiry. We also share data with our subsidiaries.

We may disclose your personal information to third parties:

In the event that we sell or buy any business or assets, in which case we may disclose your personal data to the prospective seller or buyer of such business;
If we, or substantially all of our assets, are acquired by a third party, in which case personal data held by us about our customers/partners will be one of the transferred assets;
In order to enforce or apply contractual terms including sharing data with our contractors, to investigate potential breaches, to maintain the security of our products or to protect the rights, property or safety of Thinventory and of our customers, partners and others (this may include exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction); and/or
Where this is required by law or where this is necessary for the performance of a service we provide.

We may provide aggregate statistics about customers, sales, traffic partners and related site information to reputable third party vendors but these will not include any personally identifying information.

Protection of personal information

Thinventory takes the security of your personal information very seriously. We maintain appropriate technical and organisational measures to ensure the security and confidentiality of this data, in accordance with applicable data protection laws and our Standard Data Processing Agreement.

Marketing

We strive to provide you with choices regarding certain personal data uses, particularly around marketing and advertising.

You may receive marketing communications from us if you have requested information from us by completing our information request form or purchased products from us or if you have opted in via a Marketing Campaign (e.g. provided us with your details when you entered a competition or registered for a promotion). You can unsubscribe from our marketing communications at any time.

When you have opted in to marketing, we may use your identity, contact details, technical, usage and profile data to form a view on what we think you may want or need, or what may be of interest to you. This is how we decide which products, services and offers may be relevant for you (we call this marketing).

By using our contact form, you consent to our collection and use of your personal data for the purposes set out above. In the event that we decide to change our privacy policy we will post such changes on the website and on relevant documents in order that you are always aware of the information we collect, how we use it and under what circumstances we disclose it.

If you have opted in and you receive promotional email or SMS from us and would like to unsubscribe, you can do so by following the directions in those messages.

Integrity and Retention of Personal Information**

We will retain your personal information for the period necessary to fulfil the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law.

Cookies

We use cookies to collect information about how you use our website, for instance which pages you go to most often and to help the website run smoothly.

For further information please see our Cookie Policy

Your rights

Under the Data Protection Legislation, you have rights as an individual which you can exercise in relation to the information we hold about you.

If you are an individual whose data has been submitted to us by your employer or a service provider using our platform, and you wish to exercise your data protection rights, please contact your organisation directly. Where appropriate, we will assist our customers in responding to such requests.

As a data subject, you have a number of rights. You can:

access and obtain a copy of your data on request;
require Thinventory to change incorrect or incomplete data;
require Thinventory to delete or stop processing your data, for example where the data is no longer necessary for the purposes of processing; and
object to the processing of your data where Thinventory is relying on its legitimate interests as the legal ground for

You can read more about these rights here – https://ico.org.uk/for-the-public/

How to access and control your personal data

For personal information we hold, we will provide you with access (including a copy) for any purpose, including to request that we correct the data if it is inaccurate or delete the data if Thinventory is not required to retain it by law or for legitimate business purposes. We may decline to process requests that are frivolous/vexatious, are extremely impractical, or for which access is not otherwise required by law (if this is the case we will notify you and inform you that we are refusing your request and the reason(s) why).

You can contact Thinventory by emailing [email protected]. We will respond to requests to access or delete your personal data within one month.

Right to lodge a complaint

Thinventory tries to meet the highest standards when collecting and using personal information. For this reason, we take any complaints we receive about this very seriously. We encourage people to bring it to our attention if they think that our collection or use of information is unfair, misleading or inappropriate.

This privacy notice was drafted with brevity and clarity in mind. It does not provide exhaustive detail of all aspect of Thinventory’s collection and use of personal information. However, we are happy to provide any additional information or explanation needed.

If you have any questions or concerns about Thinventory’s Privacy Policy or data processing or if you would like to make a complaint please contact us by emailing [email protected].

Should you wish to lodge a complaint about the way Thinventory is handling your personal information, you are able to raise your concerns with the ICO (the supervisory body). You can do this through their website: https://ico.org.uk/concerns/handling/.

External Links

Thinventory websites, products, applications, and services may contain links to third-party websites, products and services. Any external links are not the responsibility of Thinventory. Once you have clicked on a link to an external site it will be subject to that organisation’s privacy policy.

* Data Protection Legislation means (as applicable) the Data Protection Act 2018, the General Data Protection Regulation ((EU) 2016/679), (and any UK law which implements or acts as a domestic equivalent of it in whole or in part), and any applicable laws, regulations or secondary legislation relating to privacy or data protection, as amended or updated from time to time.

** If you are a customer please refer to our Third Party Data Protection Policy (Data Retention Section).