Hello,

I’m Stuart Miller, Chairman of ByBox, and I have exciting news to share.

As every year passes, the world becomes more reliant on technology – and more dependent on it working 24 / 7. We started ByBox with a clear mission: enable critical supply chains to achieve more by spending less. Address the challenges of a world facing increasingly tight Service Level Agreements (SLAs) by simplifying distribution and securing inventory closer to the point of use. Our network of lockers quickly became pivotal to achieving this goal: today we have 45,000 lockers worldwide.

As our business grew, so did our ambition. We realised that delivery points were only part of a larger puzzle and that data, technology and innovation are key to continuously providing ground-breaking solutions for our customers. Today, 25% of our spending is on research and development, with our software driving efficiencies we could have never achieved with lockers alone.

So we are thrilled to announce that from Monday 30th September 2024, ByBox is rebranding to Thinventory! This name – which is already familiar to many of you – has been chosen to better reflect our broad range of services and our fundamental reason for being.

There will be no changes to our service. We will still deliver the same unbeatable operational performance, empowered by cutting edge technology, but with a renewed strategic focus. Thinventory represents our dedication to reducing waste, optimising processes and delivering value through constant innovation. It signifies our focus on leveraging technology and data to solve complex challenges. It also guides us as a passionate, creative, and collaborative team, unified by a shared vision and mission. Of course, we still love the ByBox brand – and our UK network of lockers will continue to be known as ByBox lockers.

Over the coming weeks you will notice the branding change taking place through our apps, websites and identity. We will also be changing our registered company name via Companies House in the early part of next year. We will send more information about that change in due course.

Please visit our FAQs if you have any questions, or ask your Thinventory contact.

We believe that Thinventory captures the essence of our company and our culture. We hope that you will join us in embracing this change and celebrating this exciting milestone.

Thank you for being part of our journey.