Global solutions
Introducing Konnect: smart, scalable solutions for field services
All the advantages of Thinventory, anywhere on the planet
Say goodbye to costly field service inefficiencies and hello to streamlined operations with Konnect by Thinventory. Whether you’re managing critical parts for engineers in the field or running a logistics operation, Konnect simplifies the complexities of field service management, helping you deliver on your strict Service Level Agreements (SLAs) without breaking the bank.
Designed to work anywhere on the planet and created with our customers in mind, Konnect combines software and hardware to deliver unparalleled performance
Why Konnect?
Konnect changes the game by offering a flexible, scalable solution that keeps your operations running smoothly, without the unnecessary costs. Here’s how:
- Improve first-time fixes: ensure engineers have the right parts, at the right time
- Seamless SLA adherence keeping customer downtime to a minimum
- Reduce last-mile costs with a distributed inventory network
- Increase engineer efficiency with less time spent chasing down parts
How it works
Real-time visibility and control
24/7 365 secure, keyless access
Access critical parts online or offline at the point of need. With real-time tracking and smart lock technology, you have full visibility and control over last-mile operations.
Built for critical industries
For data centres, healthcare, telecoms (and more) where every second counts, Konnect provides the reliability and precision needed to keep your service running smoothly.
Specialised hardware
Whether using our locks or lockers (or a combination of the two) Konnect hardware is built to last and with security in mind. Store expensive parts with peace of mind.
Konnect mobile app
Empower your engineers
Field engineers can effortlessly access critical parts, receive real-time notifications, and manage inventory from their mobile device. With the Konnect app, engineers can:
- Scan and track inventory on the go
- Self-assign parts and orders to speed up repairs
- Create new orders for immediate access to critical parts
- Audit and rebalance stock across multiple locations
Konnect HQ
Visibility and control for admin teams
Konnect HQ offers back-office teams the tools they need to oversee field operations:
- Full visibility over inventory and last-mile activities
- Full end-to end-tracking
- Real-time notifications to stay on top of the latest developments
- Reporting and dashboards for data-driven decision-making