Operations solutions
Operations that you can trust to deliver
Operations solutions
We believe that truly brilliant field service performance happens when technology enables businesses to perform at their best. But technology alone won’t get your parts where they need to be. For that you need an operational partner you can trust with a truly unbeatable SLA performance.
Never worry about late deliveries or misplaced parts again. Thinventory’s solutions reduce operation headaches to let you can focus on what you do best.
In-night delivery
At Thinventory, we’ve pushed reliability and efficiency to new heights with our overnight delivery network. With a 99.7%, pre-8am delivery success rate and 45,000 lockers at over 1,200 sites, engineers can begin their day quickly with the necessary parts, thanks to highly effective overnight deliveries and replenishment. This approach extends order cut-off times, offering greater flexibility for field service scheduling teams.
Overnight deliveries not only streamline operations but also decrease congestion, lower emissions, and boost overall efficiency and reliability. Moreover, our secure locations provide round-the-clock access, enabling a variety of delivery choices, including same-day options as needed.
Returns
Unused parts can accumulate in a van “just in case they’re needed” alongside broken parts awaiting disposal. This not only ties up crucial stock and working capital, but also drives new stock orders and risks further damage.
Thinventory’s returns process simplifies this. It offers real-time visibility of field stock, fast-tracked repairs, and compliant disposal, enhancing warranty claims and stock management. Engineers can use the same secure locations where they collect deliveries to return items, at their convenience.
With the Thinventory app, returned parts are scanned and may also be graded—ready for stock, repair, or disposal. If being returned to stock, parts become immediately visible to other engineers or dispatchers, reducing wait times. Alternatively, parts can be sent to a central stock location for the next job.
This process reduces trapped inventory, ensuring better parts availability while lowering costs.
Shared van stock
Meet your most demanding SLAs every time by positioning vital parts in the field, giving you full control and slash your same day carrier costs. With pre-positioned inventory strategically placed lockers that store essential, fast moving parts near the engineers’ service areas. Each smart locker becomes a stock location with key parts held exactly where they are needed. When an engineer receives an urgent job, all they need to do is locate it on the app, assign it to themselves, and collect it.
Parts are replenished automatically with our in-night network so your engineers always have what they need. With vital parts in the field, you can slashing your same-day carrier costs and greatly improving service outcomes.
Solutions at scale
Whether you’re a small business or a large corporation, Thinventory scales with your needs. Our flexible system grows with your business, adapting to inventory complexity and volume without compromising on performance.
Whether you’re reacting to seasonal demand or growing at pace, Thinventory has you covered.