What is spare parts logistics?

The reliable and efficient movement of spare parts to and from the service edge, spare parts logistics is a key component to running an successful field team.

When fixing critical equipment an engineer needs ready access to spare parts in a convenient location. Whether pre-positioning parts to anticipate need or using a network of secure locations to deliver parts overnight, spare parts logistics ensures that parts are always available.

With effective spare parts logistics engineers can spend more time on-site, fixing customer problems and providing a better service, reducing missed SLAs or penalties.

Spare parts logistics also extends to return parts from the field. Faulty or damaged stock needs to be rerouted to repairer, while good stock can be used again for future jobs.