Efficient engineers

Reduce downtime to better support customers

Less admin, more time supporting customers

Excellent customer service is often the result of talented and hardworking engineers. They represent your company in the field, consistently exceeding expectations to ensure customer satisfaction. However, too often engineers can’t provide outstanding service because they’re short on time, bogged down by admin, or stuck in traffic picking up parts.

Give engineers time back and allow them to focus on what they do best. Thinventory systematically eliminates downtime so that your engineers can spend more time helping customers. Thinventory reduces downtime, helping engineers spend more time with customers. You’ll face fewer issues, and engineers will be happier and more likely to stay.

Our solutions for engineers

ByBox locker delivery

Deliver your parts pre-8am to our UK network of 45,000+ lockers. Our lockers are on average less than three miles or ten minutes away from an engineer’s home or patch of work. No wasted mileage, no sitting in traffic.

RFID locker

The world’s first battery-powered RFID locker improves field inventory visibility, reducing losses and write-offs. View locker contents automatically, no manual scanning needed.

Locker access control

An engineer has called in sick or is unavailable? No problem. Our Smart Lockers are accessed via an app and access can be controlled remotely, simply find cover and assign the part to the new engineer.

Goldfish

Schedule later in the day while still letting your warehouse pick when it needs to. Giving you more time to plan without delaying part dispatch.

Blackstripe®

Take away returns pain. Blackstripe® is a simple and quick one label returns system that provides complete visibility of the outbound and returning part all using the same tracking number.

Secure locations

Secure everything from a storeroom to a shipping container with full visibility. Smart locks are accessible via an app, ensuring all parts are scanned in and out.

Optimised inventory

Achieve more with the inventory you have and spend less on what you don’t

Inventory fuels great field service. The right inventory is essential, but too much leads to high costs and inefficiencies. You need the right inventory, accessible where it’s needed most.

Do more, buy less

Intelligent logistics

Technology in motion

From the early days of Thinventory we have aimed to cut customers spend by making their logistics more intelligent. We take a view of a customer’s entire field service supply chain and find ways to extinguish cost.

Get moving

Latest Resources

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Thinventory donated surplus merchandise to a Ugandan charity following a major rebrand. Following a rebrand from ByBox…

ByBox is now Thinventory

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Thinventory roll out smart lockers to Central London EV charging hub

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