Black Stripe

Explore how you can gain intelligence, visibility and security to your field service edge

Take control of your returns loop to reduce your inventory costs

Black Stripe® is a simple and effective one label returns system that
makes it easy to return items from the field, via the ByBox network.

Other Black Stripe® variations

Black Stripe® embedded label for multiple return locations:
Paired with the standard Black Stripe® label this service includes
specific return addresses that are embedded in the original label.

Black Stripe® return label:
Provides two labels for each shipment, a delivery and a return
label that’s included in the package and can be added to any new
packaging for the return.

Depending on when the returned part is scanned into a locker, it
takes approximately 48 hours for the part to be delivered to the
selected returns location.

Boost

  •  Visibility of parts as they’re returned from the field, with the ability to take proactive action as they’re received
  • Stock levels with usable returns immediately available to be ordered
  • Margins with increased and timely warranty claims

Reduce

  •  The time it takes for returns to be sent back from the field
  • Unproductive engineer time struggling with complicated return processes
  • Stranded assets in the field – parts stuck in vans or at engineers homes waiting to be returned

How it works

The part for return is placed in the packaging the replacement
was sent in (including the delivery label).

The Black Stripe® label is added to the top of the original delivery
label. This designates it as a return, whilst retaining the original
consignment information.

The return package will be delivered to the selected returns address.