Hewlett Packard Enterprise

Helping HPE deliver high efficiency field service inventory management

Find out how Hewlett Packard Enterprise (HPE) saved half a million engineer miles

With more than 50,000 customer sites worldwide and over 1 million parts shipped each year, HPE requires thousands of engineers to repair and sustain their products, to keep them running and prevent costly downtime.

HPE Pointnext has to rely on costly same-day courier services like the rest of the industry to ensure customers get their parts on time to meet its contractual service level. These deliveries are expensive and unreliable. In addition, parts could be delivered to goods-in or a reception area, costing HPE hours a week in engineer wait time or worse, time spent searching for the items on-site or even loss of the part (requiring a second part to be sent).

Download the whitepaper to see how ByBox helped HPE.

  • 75% deferral in the same day to next-day courier costs
  • 500,000 million engineer miles saved
  • 5% improvement in engineer efficiency

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